As we reach the halfway point of 2014, here’s a quick look at the five most-read posts on the Kinetic Vision blog so far this year. If there’s a common thread among these five posts, it’s that while all of them pertain to IT, none of them are limited to the technical realm; rather, all of these posts reflect the strategic engagement of IT with business functions and other shared services groups within organizations.
In general, these posts are practical (four provide how-to guidance); informative (three reflect industry research); cross-functional (two are focused on employee onboarding); and evergreen (two were published prior to this year).
Enjoy this look back at the most-read posts on the blog so far this year, and to our readers in the U.S. and Canada, enjoy the holidays this week!
IT service catalogs reduce the time and cost of delivering technical services while improving the user experience. But the benefits of service catalogs needn’t be limited to the provision of IT services; an expanded view of the service catalog to encompass all shared services groups in the organization (e.g., HR, finance, facilities, etc.) extends the cost savings of service catalogs while also providing employees with a single, intuitive interface for requesting any type of enterprise service. Forrester Research has identified a number of reasons for undertaking such a business service catalog effort.
Five Key BYOD Trends and Statistics You Need to Know
March 4, 2014
As interest in BYOD skyrocketed between late 2011 and mid-2012, the initial resistance from both executive management and IT quickly gave way to scrambling to accommodate employee preferences while safeguarding corporate applications and data. 18 months later, fresh research shows that while organizations are maturing in their approach to BYOD, both the level of preparedness and nature of adaptation varies considerably. Here are five key trends.
Four Ways to Optimize the New Employee Onboarding Process
January 7, 2014
Implementing an organized onboarding process makes life better for both the organization and the new employee, at what is often a very stressful time. What’s needed is for managers in each department to map out their onboarding tasks, approvals and deliverables, and coordinate these tasks with other departments. Then look for opportunities to automate as many of the tasks as possible.
The benefits of automating onboarding and provisioning include less paperwork, reduced costs and increased efficiency. Perhaps most importantly, proper onboarding and provisioning makes new employees feel welcome, prepared, and confident they have the resources to quickly make an impact within the organization. There are several ways to automate employee onboarding and provisioning, including purpose-built applications, but using a Request Management application is perhaps the simplest and most efficient way to do it.
Legacy management and control software platforms weren’t designed to support lightweight, mobile, wireless access. Certainly, a “rip and replace” approach is one way to address this—but both business users and their IT counterparts cringe at the thought of the time, expense, and business disruption of this approach, not to mention the loss of substantial intellectual and financial capital invested in existing core enterprise systems. A better approach is to retain those core business applications (systems of record), while providing the simplified, flexible, web-based access required by business users through interface-layer systems of engagement.