Eight Top CIO Concerns for 2016: Research and Resources

Rapid business change combined with the increasing importance of technology across all aspects of business operations have raised the profile of the CIO roleā€”as well as the challenges.

And with close to half of all current CIOs now in their 50s and 60s, the coming decade will see not just significant changes to this role, but also to the backgrounds and perspectives of the people coming into those jobs.

SIM 2016 IT trends studyThose are among the conclusions from the Society for Information Management‘s (SIM) IT Trends Study 2015.

Summarizing the report’s findings for InformationWeek, Jessica Davis writes that the report provides a “snapshot of (today’s) CIOs…(along with) insights into the technologies their organizations regard as essential today” and offers a close “look at what’s on the minds of these key executives.”

Continue reading “Eight Top CIO Concerns for 2016: Research and Resources”

How Service Catalogs Help Enterprise IT Innovation

Over the past few decades, organizations have applied technology primarily to reduce costs. Faster computers, instantaneous global communications, and specialized software for every business function have dramatically improved productivity and driven costs out of the value chain.

But the days of cost reduction as the primary focus of IT may have ended. As noted here a year ago, “improving the effectiveness of business processes” has replaced reducing costs as the top concern of IT leaders.

BPI IT innovation report - accelerating business transformationNow, fresh research from the Business Performance Innovation (BPI) Network reinforces and builds on this trend. Across enterprises, business leaders are looking to IT and new technologies to help “increase agility, improve customer experience, and make their companies more competitive.”

As the mission of IT is transformed from driving out costs to driving business model innovation, IT’s profile is raised as well. Per the BPI research, almost two-thirds (65%) of enterprises “say technology has become ‘far more important’ to their organizations in the past five years. Another 28% see it as ‘somewhat’ more important.”
Continue reading “How Service Catalogs Help Enterprise IT Innovation”