From major retailers to news services to government agencies, headlines about major data breaches are now alarmingly common.
Of course, hacking is nothing new. Initially the province of underground hobbyists, hacking burst into public consciousness with the release of the 1983 movie War Games. Though it’s now quaintly nostalgic, clips from the film were actually shown in the U.S. Congress at the time as “a ‘realistic representation’ of the dangers of hacking,” and inspired passage of the Computer Fraud and Abuse Act (CFAA) within a year.
Today, despite heightened awareness (and extensive investments in data protection technologies), the number and cost of data breaches continue to rise as foreign governments and cyber criminals seek to steal information for commercial and military advantage.
All but the simplest processes in an enterprise require collaboration of some type, whether it’s two co-workers writing a document, or a cross-functional group of employees developing an application or resolving a thorny technical issue in coordination with external vendors and partners.
Email or file-sharing tools are often all that’s needed for simple projects. But for complex situations, enterprise collaboration tools offer more sophisticated, specialized functionality for communication and task management.
So why is it that CIOs “can’t sell enterprise collaboration tools” within their organizations, according to recent CIO magazine piece? As Matt Kapko writes:
“Enterprise collaboration is a dubious pursuit. You can almost sense its impending failure the minute it gets introduced to a workforce and becomes just another tool that employees are supposed to use…
When any portion of an enterprise network or data center fails, restoring operation as quickly as possible is the top priority. For complex problems, immediately setting up a virtual war room using online enterprise collaboration software is the most effective approach.
Data center downtime is horrendously expensive; while cost estimates vary widely by industry, some of the most comprehensive research concludes the “average cost of data center downtime across industries (is) approximately $7,900 per minute” while “the average reported incident length was 86 minutes, resulting in average cost per incident” of nearly $700,000.
Furthermore, outages are occurring more frequently. In addition to the increasing complexity and scope of operating systems and core management and control suites, as well as hybrid cloud network infrastructures, leading causes of outages include: