When Systems of Record should be used as Systems of Engagement

TL,DR; Never. Ever. Not even then.

Systems of record are designed to be used by trained professionals using industry terms, metrics and data.

Why on earth would try to open the door to untrained professionals? And if you’re training each employee¬†to use a system of record, aren’t you wasting money and time?

There are tons of examples of this everywhere you look.

Can you imagine diagnosing your car? How about towing it in? Do you even have the right equipment?

Will your interpretation of the diagnosis be accurate?

Stop making non IT users use your IT system, and stop training each and every employee how to use the new HR system.

Spend the time and effort to build an interface¬†that doesn’t require training, and then us modern tech to integrate with all the things.

Enabled employees require little training and focus on what they are great at.

Want to read more? We have a 7 page white paper(pdf link) that goes into great detail on this subject. Or you can an IT focused, shortened version here, or just go and try our software that is designed for this specific purpose.